· All the rights to determine the
quantum of refund payable in case of cancellation or amendment of a Tour are
reserved by Way Explorers.
Refund would be calculated considering various factors such as Total number of
Guests, the cancellation policies of suppliers like hoteliers, airlines, coach
operators, etc. The decision given by Way
Explorers on the quantum of refund shall be final and will be paid
directly to you.
Some information that you should have
- Refunds, if any, for variation / modification /
amendments / alteration and / or cancellations etc. of any tour will be
paid directly to the guest by 'A/C payee' cheque, in Indian Rupees at the
prevailing rate of exchange on the date of the cheque, as per Reserve Bank
of India Rules and Regulations, irrespective of whether the tour payments
in part or whole were made in foreign currency.
- Where bookings are made through our Preferred
Sales Partners (PSPs), the refunds will be routed through them.
- Refunds (if any) will be processed as per the
applicable terms and conditions and will be interest free. The company
shall not be liable to pay any interest on the amount refunded to the
- Refund processing takes time ranging from
minimum 30 days to 60 days depending upon the season
- Incase the guest holds Valid Visa or Visa fee
is directly paid by guests at consulate, refund will be processed within 7
working days upon submission of Visa Copy.
- No refund will be payable:
- Where full deposit is
required to be paid in advance to the concerned authorities to enable the
Company to confirm the reservation
- If services of the tour
are modified, varied, amended, cancelled or not utilized.
- If any guest decides and
/ or is required to cancel the tour due to any changes made in the rules
by the concerned Government.
- Where airfares are
contracted in bulk for Air Inclusive departures.
- If the tour is
indefinitely postponed due to a natural calamity, riots, political
calamities or any other unforeseen calamities.
- Refund is not applicable
for sectors on Indian/World tours wherein air tickets are non-refundable
and date change is not allowed.
- For all Card payments -
Payment received by Cards and if there is any refund, such refund will be
done through the respective cards Financial Institutions and credited to
the same card. The charges for transaction to be borne by the guests.
The Company reserves the right to:
- Take the booking for the group tour and
- Cancel bookings even after the acceptance of
the payment without assigning any reason. In this case the company shall
refund the money to the guest.
- Dismiss any guest from the tour for
misbehaviour especially if it affects the group and Physical or verbal
assault to the Tour Manager.
- Withdraw discounts at any point of time.
- Change the routing of Air Travel.
- Change hotel and/tour programme due to